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A free ID Protect (privacy protection) is included with each domain registration

FREQUENTLY ASKED QUESTIONS

Our hosting packages include a free domain name for the first year, unlimited email accounts, a free SSL certificate, free migration/transfer, cPanel for easy management, and Softaculous for one-click app installation

Our Small Business Hosting Packages start from 5GB of storage and go up to 50GB, to accommodate the needs of various small businesses.

Is technical support available?

Yes, we offer 24/7 technical support to assist you with any questions or issues you may encounter.

We offer flexible billing and payment options to suit your needs. You can choose to pay for your hosting services monthly or annually.

We accept the following payment methods:

Bank Transfer: For local and international clients, we accept bank transfers. Please contact our support team for our bank details.

Mobile Money Payments: For local and international clients, we also accept mobile money payments on both MTN Mobile Money and Airtel Money

Some popular providers that offer this service include:

  • WorldRemit: Allows you to send money directly to mobile money wallets in Uganda, including MTN Mobile Money and Airtel Money.
  • Remitly: Provides similar services to WorldRemit, offering direct-to-mobile transfers.
  • Xoom: Another option for sending money directly to mobile numbers in Uganda.

Global Services:

  • Western Union: Offers money transfers to various mobile money wallets in Uganda, including MTN Mobile Money and Airtel Money.
  • MoneyGram: Provides similar services to Western Union, allowing you to send money directly to mobile money accounts.

 

  • https://www.worldremit.com/en/uganda
  • https://www.monito.com
  • https://www.xoom.com/uganda/send-money
  • https://www.westernunion.com/it/en/send-money-to-uganda.html
  • https://www.remitly.com/us/en/ugandahttps://wise.com/gb/send-money/

Can I build or design my own website using your hosting?

Absolutely! Our Softaculous 1-Click Installer allows you to easily install popular website builders like WordPress, Joomla, and Drupal.

Can you design a website for me after I purchase hosting from you?

Yes, we offer comprehensive web design services to complement our hosting packages. Our team of skilled designers and developers can create a custom website that meets your unique needs and goals.

What are the requirements for installing a website on your hosting?

Our hosting environment is compatible with most popular website platforms.

We implement robust security measures, including regular backups, firewalls, and SSL certificates, to protect your website and data.

Is there a malware scanner included?

Yes, our hosting platform includes a malware scanner to help protect your website from threats.

Yes, you can easily upgrade or downgrade your hosting package to meet your changing needs. If you find that your current package is not sufficient, you can upgrade to a larger package with more storage, bandwidth, or other features. If your website requirements have decreased, you can downgrade to a smaller, more affordable package.

To upgrade or downgrade your package, simply contact our support team. We will assist you in making the necessary changes and ensure a smooth transition. Please note that there may be fees associated with upgrading or downgrading, depending on your specific plan and the timing of the change.

We offer a free migration service to help you seamlessly transfer your existing domain, website, emails, and databases to our hosting platform. Our experienced technical team will handle the entire migration process, ensuring minimal downtime and data loss.

Yes, we offer comprehensive web design services to complement our hosting packages. Our team of skilled designers and developers can create a custom website that meets your unique needs and goals.

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